File Complaints

Filing a Complaint with Fortis Recoup

At Fortis Recoup, we are committed to ensuring that every individual and organization that has been impacted by financial fraud receives the support and justice they deserve. To assist us in taking swift and effective action on your behalf, it is essential that you provide us with a comprehensive and detailed complaint. Below, we outline the necessary steps and information required to file a complaint with our team.

Step 1: Prepare Your Complaint

When filing a complaint with Fortis Recoup, the more detailed the information you provide, the better equipped we will be to assist you in recovering your lost assets. Please ensure that your complaint includes the following critical details:

1. Personal Information:
– Full Name: Provide your legal name as it appears on official documents.
– Address: Include your current residential or business address.
– Phone Number: Supply a valid phone number where you can be reached for further inquiries or updates.
– Email Address: Provide an email address for official communication and document exchanges.
Social Security Number (SSN): For identity verification and case management purposes, please provide your SSN. Rest assured that this information will be handled with the utmost confidentiality and in accordance with all relevant privacy laws.

2. Details of the Incident:
Type of Complaint: Clearly specify the type of complaint you are filing, whether it relates to financial fraud, asset misappropriation, unauthorized transactions, or any other form of financial misconduct.
Date and Time of Incident: Provide the exact or approximate date and time when the incident occurred.
Description of the Incident: Offer a detailed account of the events leading up to the incident, including any communications, transactions, or other interactions that are relevant to your case.
Parties Involved: Identify any individuals, companies, or entities involved in the incident, including their names, addresses, and contact information if available.
Financial Losses: Specify the exact amount of money or value of assets lost as a result of the incident. If possible, include copies of bank statements, transaction records, or other documentation that substantiates your claim.

3. Supporting Documentation:
Evidence: Attach any supporting documents that can help us validate your complaint. This may include contracts, receipts, emails, text messages, bank statements, or other relevant records.
Correspondence: Include copies of any correspondence you have had with the involved parties or other authorities regarding the incident. This could include letters, emails, or messages where you sought clarification or attempted to resolve the issue on your own.
Law Enforcement Reports: If you have already reported the incident to law enforcement or other authorities, please provide copies of any reports, case numbers, or contact details for the officers handling your case.

Step 2: Submit Your Complaint

Once you have gathered all necessary information and documentation, you can submit your complaint to Fortis Recoup using one of the following methods:

Online Submission: Visit our official website and fill out the complaint form available in the “File a Complaint” section. You will have the opportunity to upload all supporting documents directly through the portal.
Email Submission: Send your complaint and all accompanying documentation to our dedicated complaints email address at [support@fortisrecoup.com](mailto:support@fortisrecoup.com). Please ensure that your attachments are clearly labeled and that your email subject line includes your full name and the nature of your complaint.
Mail Submission: If you prefer to submit your complaint by mail, please send all documents to the following address:

Fortis Recoup
Attn: Complaints Department

Be sure to use a secure mailing method and include copies, not originals, of all important documents.

Step 3: Follow-Up and Case Management

After submitting your complaint, you will receive a confirmation from our team acknowledging receipt of your submission. We will review your complaint and may contact you for additional information or clarification if needed. Our goal is to process each complaint thoroughly and efficiently, ensuring that we take all necessary steps to recover your lost assets and hold the responsible parties accountable.

Confidentiality and Privacy

At Fortis Recoup, we take your privacy seriously. All information provided during the complaint process will be treated with the highest level of confidentiality and will be used solely for the purpose of resolving your case. We adhere to strict data protection protocols and are fully compliant with relevant privacy laws and regulations.

Your Role in the Recovery Process

Your active participation is crucial to the success of the recovery process. Please be prepared to respond promptly to any requests for additional information and to collaborate with our team as we work to resolve your complaint. Your cooperation will enable us to act swiftly and increase the likelihood of a successful recovery.

Contact Us

If you have any questions or need assistance with filing your complaint, please do not hesitate to contact our customer support team. We are here to guide you through every step of the process and to ensure that your case receives the attention it deserves.

Fortis Recoup is dedicated to restoring justice and helping victims of financial fraud reclaim their assets. By providing us with comprehensive and accurate information, you empower us to act on your behalf and bring those responsible to justice. Together, we can achieve the recovery and closure you seek.